Do you have questions on Waste Ban items? RecyclingWorks can help your business identify these items and establish or improve a program to properly manage them. Have you received a “Failed Load Letter” from your waste hauler or a letter from the Massachusetts Department of Environmental Protection? We can help you figure out what went wrong and get you on your way to solving the problem.

Learn more about RecyclingWorks and how we can assist your business or institution with waste prevention, recycling, reuse, and food recovery opportunities.

Get Help from RecyclingWorks

We have recycling experts on staff to help answer questions from businesses and institutions on a wide range of services and materials. Click here to learn more about RecyclingWorks Technical Assistance and call our hotline at (888) 254-5525 or email to explore assistance opportunities for your organization

Recycling and Waste Bin Signs

Proper waste bin signage provides clear guidance on how to properly sort material and can help improve the quality of materials collected for recycling or composting. For businesses and institutions receiving technical assistance, RecyclingWorks can modify these signs to include your organization’s logo, the materials you encounter on-site, and specifications for materials accepted by your end site. If you are interested in having any of these materials translated into another language, please contact RecyclingWorks at (888) 254-5525 or

Below are a few examples of RecyclingWorks signage for recycling, food scraps, and trash:

Facility Materials Management Plan

A facility materials management plan is a resource that businesses and institutions can use to consolidate and communicate information about their waste diversion programs with employees. RecyclingWorks developed a template that you can customize with your facility’s specific information. This can include descriptions and photos of different materials you collect, where you collect those materials, the hauler pick-up location, and who your staff should contact with any questions.

This plan can be downloaded and filled out using Adobe Acrobat or another PDF editor, printed and posted in collection areas, kitchens, or employee break rooms, shared online, and used for new-hire or annual training. For businesses and institutions receiving technical assistance, RecyclingWorks is also able to customize this plan to accommodate your facility-specific information.

For more information about signage and training tools, call the RecyclingWorks hotline at (888) 254-5525 or email